Guides, FAQs and best practices for every SyntrixOne feature.
Trials, plans and the closed-beta policy.
Full access, no credit card.
Every approved workspace gets a 14-day free trial with full feature access. No credit card is required to start.
The trial countdown appears in the dashboard banner. You can upgrade at any time from /settings/billing to skip to a paid plan.
Read-only mode until you upgrade.
When your 14-day trial ends, your workspace becomes read-only. You can still view all data, manage billing and contact support — but write actions (creating contacts, sending messages, building chatbots) return HTTP 402 trial_expired.
Upgrading to a paid plan restores writes immediately.
See plan, trial days and invoices.
Open /settings/billing. See your current plan, trial days remaining (if any), next invoice date and full invoice history.
Download PDF invoices any time from the same page.
Self-serve checkout.
Click "Upgrade" on /settings/billing, pick a plan (Starter / Growth / Business), and complete checkout via Stripe.
For Enterprise (custom contracts, white-label, dedicated success manager) contact /sales.
You will not be auto-charged.
During the closed beta, no workspace is charged automatically when the trial ends — it simply enters read-only mode.
You explicitly upgrade and provide payment details when you are ready to commit. We will never store a card unless you add one.
Our team replies to support tickets within one business day.
