v1.0
Workspace Settings
Workspace-wide configuration: branding, timezone, locale, security, integrations, and AI defaults.
Quick start
Setup time
5 minutes
Prerequisites
- •Admin or Owner role
Outcomes
- Branding applied to widget, emails, and PDFs
- Security baseline configured
Step-by-step walkthrough
Numbered, real-world instructions you can follow today.
1
Open Settings
Sidebar → Settings.
2
Brand
Upload logo, set primary colour, customise the from-name used in emails.
3
Locale
Default timezone, language, and date format.
4
Security
Force 2FA, set session timeout, configure IP allow-list (Enterprise).
5
AI defaults
Pick the default model behaviour, temperature, and refusal style for all agents.
Watch tutorial
Watch: Workspace setup
Video coming soon — bookmark this page or subscribe for the release.
Tips & best practices
Field-tested advice from teams shipping SyntrixOne in production.
- Apply branding before inviting your team — it propagates everywhere instantly.
Common issues & troubleshooting
What goes wrong, and exactly how to fix it.
Frequently asked questions
2 answers to the questions teams ask most.
Ready when you are
Open Workspace Settings
Estimated setup time: 5 minutes.
Related articles
Keep going — explore the next pieces of SyntrixOne.
Team & Roles
Invite teammates, assign roles, and configure granular permissions — including SAML SSO and SCIM on Enterprise.
Email Infrastructure
Production-grade transactional email with SMTP, templates, deliverability tooling, and full per-message logs.
Billing & Plans
Self-serve billing, transparent usage, and invoice history — with automatic email receipts.